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Microsoft have released a statement in response to the recent reports of unsolicited, IT security related phone calls that people around the country have been receiving.

The following advice is given by Microsoft:

  • Be suspicious of unsolicited calls related to a security problem, even if they claim to represent a respected company.
  • Never provide personal information, such as credit card or bank details, to an unsolicited caller.
  • Do not go to a website, type anything into a computer, install software or follow any other instruction from someone who calls out of the blue.
  • Take the caller’s information down and pass it to the authorities.
  • Use up-to-date versions of Windows and application software.
  • Make sure security updates are installed regularly.
  • Use a strong password and change it regularly.
  • Make sure the firewall is turned on and that antivirus software is installed and up to date.
  • Microsoft Security Essentials is a free antivirus product and is available here.

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